We solve gundrilling problems and develop drilling processes. We help you with support in areas where you have a technical 'blind spot' or insufficient manning to solve specific problems or accomplish critical projects. When we're finished, the problems are gone, and you're left with the knowledge and the documentation to assure they don't reoccur.
First, we establish a relationship, start a dialogue and jointly determine if there's a good match between your needs and our abilities. The next step depends on the nature of the problem. When you need in house help, we do that too; but experience shows that the majority of problems can be handled 'long distance'.
We'll show you how to interface your gundrilling requirements with any existing technology. The high-tech end of things usually behaves itself pretty well once its up and running. We concentrate on the seemingly insignificant minor details that are usually the main cause of a problem, and that's where we shine!
Once we get to know one another, you'll also find our assistance quite valuable in instances where you need a 'sanity check' or an unbiased outside opinion. These little conversations more often than not tend to crystallize things and eliminate the sticking points.
Six Good Reasons Why You Should Use Us
1. We're "Non-Denominational"! We'll work with any distributor or manufacturer to help you reach your manufacturing goals. But let's face it, sometimes "the other guy" has a better alternative! We'll recommend what you need to get the job done most effectively, regardless of who makes or supplies it. Historically though, most problems get solved without 'major surgery' or ruffled feathers!
2. Why buy a cow when you can get free milk? If you're getting all the tech support you need from your current supplier you don't have a problem, and it's "so long... it's been good to know you"! But, if you're not getting the mileage that you expected out of the relationship, we should talk.
3. The Law of Supply and Demand (Revisited!) The more you're supplied (in terms of your total usage per year), the more you're able to demand (in terms of support.) This is a basic law of economics!
4. Access to "The Right Guy" Can you get hold of the company Guru when you need him? The one guy who probably has the answer to your problem is often on the road helping other clients. Delay in getting to 'Mr. Right' can cost you more of the same and lost production. Or worse yet, have you ever missed the Guru and ended up talking with a 'non-techie'? (We recently had a client with severe breakage problems caused by the incorrect parameters they were supplied.)
5. Continuity If you're already into Gundrilling, you realize that the first try doesn't always do the trick. When the fix doesn't entirely erase your problem, we're ready with "Plan B" the next time you call; and you're going to hear the same voice every time! This kind of ongoing relationship leads to the conversations getting shorter and more productive with each succeeding problem.
6. Dollars and 'Sense' Take a look at what your problem is costing you on whatever basis you choose! You'll quickly realize our rates pale in comparison.